Campaign order help

How count packages, invoices, and file delivery work.

Use this guide when submitting a count package, approving an invoice, or tracking a fulfillment file from the public order page.

Start count estimatePermitted use
Order stepsFrom estimate to delivery
Step 1

Run an aggregate count

Counts show universe size, email readiness, phone readiness, and mail households. They do not expose voter-level records.

Step 2

Choose a package

Priced packages can become invoices after review. Custom services stay quote-required until the scope is confirmed.

Step 3

Confirm permitted use

File delivery requires a qualified campaign use case, source-path review, and any needed vendor or voter-file documentation.

Step 4

Pay or approve the invoice

The public order page shows the invoice link when it is ready. Payment moves the order into fulfillment once Stripe confirms it.

Step 5

Download delivery

Delivered files appear on the public order page with the filename, size, delivery date, and download link.

Package Guide

Pick the package that matches the next operational handoff.

Data file

Use this when the campaign needs a clean segment, voter-file export, append-ready fields, and model columns for its own tools.

Digital audience

Use this when the next step is a hashed ad audience handoff. Media spend and ad buying stay separate from the audience file.

Direct mail file

Use this when the campaign needs householding and a vendor-ready mail CSV. Print, postage, and creative production are separate unless scoped later.

Custom services

Use this for polling samples, GIS, consultant billing, training, managed execution, or anything that needs a manual quote.

Status ReferenceWhat the public order page means
Submitted

The request is queued for review. Package, count, and contact details are captured.

Reviewing

The team is checking scope, permitted use, source path, and any missing context.

Quoted

The scope is ready for approval, but no payment link has been issued yet.

Awaiting payment

The invoice is available on the public order page.

Fulfilling

Payment or approval is complete and the delivery file is in production.

Fulfilled

The file has been delivered and the public order page includes the download link.

Blocked

The order needs more information or cannot proceed until the review issue is resolved.

Delivery ChecklistBefore a file is released
ReadyThe submitted use case is a qualified campaign voter-data use.
ReadyThe source path is known: campaign-provided file, SoS application, partner provider, or enhanced CA file.
ReadyAny append needs, refresh cadence, and vendor handoff details are captured.
ReadyThe invoice is paid or manually approved for production.
ReadyThe delivered file is uploaded to the order with filename, size, checksum, and delivery timestamp.